The app itself looks like an onscreen virtual dial pad (think the dialer on your smartphone) and usually has additional functionality to manage calls. “ Softphone ” is short for “ software phone” – an application that runs on your phone, tablet, or computer (laptop or desktop) to place calls over the internet. We’ll also deep-dive into features and pricing – all to nail that perfect solution for your team.

Below, we’ll discuss the best softphone apps for business – including individual apps and softphone services bundled into Voice over IP ( VoIP) phone systems.

Softphones for Window s range from basic models that allow you to make audio and/or video calls and send texts to full-blown call center features and business tool integrations. Wouldn’t it be fantastic if we could just extend a hand and voila – make and receive business calls from any place on earth, minus the cords, hassle, and hardware glitches? Now, what if you could gift the same freedom of remote communications to your entire team, no matter how big or small? If that sounds just about what you’re looking for, a softphone is all you need to make it happen.

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